⟩ Explain me how do you get witnesses, detectives, family members and so on to talk to you?
I’m unfailingly courteous. You show people respect and they’ll give you the goddamned world. We’re walking into their lives, very often on the worst day of their lives. They don’t owe us anything. One thing I say is “I’m terribly sorry to bother you. I know this is a difficult time. I wonder if you might say a few kind words about…” and then I turn it into a conversation. I don’t just question them. I open with an apology and I engage in a conversation.
This might seem like an old Catholic-school boy, but I also show up with a shirt and tie. Basically, they don’t know me from jack, and I’m going into their homes, their places of worship, their hospital rooms. A shirt and a tie convey respect. It’s very basic stuff. It also conveys authority: I’m someone you should talk to. I mean, it’s not something I grew up doing. Hell, I was a rock critic for a number of years with a ripped t-shirt and a leather jacket. But this is a remarkably different game.
