In many leadership roles your ability to lead and gain buy-in to change is a highly sought-after skill, so explain how you’ve led change, secured commitment from key stakeholders and arrived at a desirable result. What was the situation and why was change needed? If you spotted the need for change and began the process then you should say so – it’s important to show how you’ve taken the lead. Then describe the steps you took to plan what needed to be done, the key people you needed to influence and involve and what aspects of the change were structural or cultural. Finally, explain what changed to demonstrate the efficacy of the process.