☛ What is your hiring and training process and do you do background checks for criminal history?

☛ What happens if my sitter becomes ill? Is there a backup plan?

☛ Will you provide a written service contract spelling out services and fees?

☛ Can you provide me with phone numbers of other clients who have agreed to serve as references?

☛ Do you provide regular office hours? How quickly do you return emails and phone calls?

☛ Can you provide written proof of commercial liability insurance (to cover accidents and negligence) and bonding (to protect against theft by a pet sitter or her employees)?

☛ How much notice do you need to schedule a service?

☛ How long are the visits or walks?

☛ What occurs during a dog walk / pet visit / overnight stay?

☛ What are terms of payment and do you accept credit cards?