☛ 1. Tell me about yourself.

☛ 2. Do you consider yourself an organized person?

☛ 3. What kind of experience do you have in handling multiple phone lines?

☛ 4. Are you able to be friendly and accommodating on the phone for long periods of time?

☛ 5. Are you capable of reading and understanding maps, weather reports, and traffic reports?

☛ 6. In the past, have you ever had to deal with a difficult person over the phone? How did you handle the situation?

☛ 7. How do you deal with everyday stress?

☛ 8. What do you feel is the most important quality in a dispatcher?

☛ 9. What are your strengths and weaknesses?

☛ 10. What skills are you the most interested in improving upon or learning?