This is a most common interview question that is asked in almost every customer relationship manager job interview so you must be prepared about this very carefully. Here, I want to tell how you should get over this question easy and comfortably; many times we see that people respond this question talking about their personal life but that is completely wrong. By this question an interviewer wants to know about your abilities & how you demonstrate yourself so, you should start speaking from academics and end it on your last job profile & if you are a fresher then show off your strengths and about your projects and summer training that you've handled during the academics