Answers

Question and Answer:

  Home  Customer Relationship Manager

⟩ What is Operational CRM?

Operational CRM is oriented towards customer-centric business processes such as marketing, selling, and services. It includes the following automations: Sales Force Automation, Marketing Automation, and Service Automation.

Salesforce is the best suitable CRM for large established businesses and Zoho is the best CRM for growing or small-scale businesses.

 169 views

More Questions for you: