⟩ Explain depth of project?
Every new project provokes a different thought process, new ideas and innovation.
Every new project provokes a different thought process, new ideas and innovation.
Explain me are you able to cope well under pressure?
Tell us why do you want to work for us as a customer service advisor?
Can you tell us how many calls per hour can you make on an average campaign?
Explain me why did you leave your last position as Manager Call Center?
Where do you see yourself in 5 years as Manager Call Center?
Tell me how have you educated your frontline agents to ensure excellent customer feedback?
Explain how do you handle a customer who starts yelling at you as soon as they pick up and find out that you are a telemarketer?
Explain me how would you manage your time and objectives in your role?
Tell us what sort of issues you expect to handle as a manager and how you’d do it?
Explain me what solutions have you employed in response to customer service problems you identified?