⟩ Explain exposure?
The learning never ends. You tend to gain a wealth of industry knowledge and business issues depending on the project you are working on. You interact and work with the most talented and brilliant minds in the business.
The learning never ends. You tend to gain a wealth of industry knowledge and business issues depending on the project you are working on. You interact and work with the most talented and brilliant minds in the business.
Explain me why did you leave your last position as Manager Call Center?
Where do you see yourself in 5 years as Manager Call Center?
Tell me how have you educated your frontline agents to ensure excellent customer feedback?
Explain how do you handle a customer who starts yelling at you as soon as they pick up and find out that you are a telemarketer?
Explain me how would you manage your time and objectives in your role?
Tell us what sort of issues you expect to handle as a manager and how you’d do it?
Explain me what solutions have you employed in response to customer service problems you identified?
Explain me do you prefer working on one account, or can you comfortably work on several at the same time?
Please explain how do you feel about meeting goals and targets?
Can you tell us what do you do if the dialer puts a Do Not Call number through to you by mistake?