⟩ How to develed personal influence and impact?
Navigate politics and the "informal" organization to secure resources, collaborate and get things done.
Navigate politics and the "informal" organization to secure resources, collaborate and get things done.
Tell us what do you like to do for fun?
Please explain have you ever had conflict with your team leader or manager?
Tell us have you ever improved a process or solved an operational issue? How did you do it? What impact did it have?
Explain what have you done to improve work processes in the customer service division?
Can you tell us what have you done to promote great customer service?
Explain how would your customer service team describe you as a manager?
Explain me how would you tell a customer something that they will not like?
Please explain about the toughest decision you had to make in the last 6 months?
Explain me what are your strengths and weaknesses as Manager Call Center?
Tell us how would you deal with an irate customer on the phone?