⟩ How you lead international teams?
Manage complex communication, build collaborative trust and focus people on the results.
Manage complex communication, build collaborative trust and focus people on the results.
Tell us have you ever improved a process or solved an operational issue? How did you do it? What impact did it have?
Explain what have you done to improve work processes in the customer service division?
Can you tell us what have you done to promote great customer service?
Explain how would your customer service team describe you as a manager?
Explain me how would you tell a customer something that they will not like?
Please explain about the toughest decision you had to make in the last 6 months?
Explain me what are your strengths and weaknesses as Manager Call Center?
Tell us how would you deal with an irate customer on the phone?
Can you tell me how do you measure the success of your incentives?
Tell us how have you used data to improve the level of customer service?