⟩ How you managing and leading people in an international environment?
Gain the tools to manage your people - despite differences in culture, working styles and business experience.
Gain the tools to manage your people - despite differences in culture, working styles and business experience.
Can you tell us what have you done to promote great customer service?
Explain how would your customer service team describe you as a manager?
Explain me how would you tell a customer something that they will not like?
Please explain about the toughest decision you had to make in the last 6 months?
Explain me what are your strengths and weaknesses as Manager Call Center?
Tell us how would you deal with an irate customer on the phone?
Can you tell me how do you measure the success of your incentives?
Tell us how have you used data to improve the level of customer service?
Tell me do you have any experience in a call centre?
Explain why are you leaving your current role as Manager Call Center?