⟩ Are you comfortable using a phone system with multiple lines and handling a high volume of telephone calls?
► Yes, I'm comfortable using multiple phone lines with a high volume of calls, and have done so in the past. I'm able to keep the conversations separated, and deal with the clients in a friendly efficient manner.
► I haven't directly handled multiple phone lines, but I understand the importance of being courteous and efficient, and I'm a quick learner.
► I understand that phone contact is often the first interaction that a customer has with the company, and the first impression is extremely important. It is critical to maintain a friendly, professional manner on the phone at all times.
