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⟩ Which of the following would not normally be considered a general characteristic of a service?

► 1. Production and consumption can always be spatially separated

► 2. Many services involve both tangible and intangible outputs

► 3. Production and sales cannot easily be separated functionally

► 4. Production and consumption are simultaneous

► 5. Low contact services can often be made more efficient than high contact services

1. Production and consumption can always be spatially separated

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