⟩ Customer or Development Team. Which one is important for a project manager? How can you balance between two?
You have to accept that the customer comes first. The customer is always right. You ca not take care of the customer if you first are not taking care of your project team. It is a challenge. While there are some things you can do for the whole team, it comes down to taking care of each team member as the individual that he or she is. And to make it more difficult, then you must bring their various interests into coherence.
