Answers

Question and Answer:

  Home  Education Marketing Specialist

⟩ Can you please explain how do you use social media as a tool for customer service?

This is an opportunity for the professional to demonstrate both their strategic thinking as well as their judgment and soft skills. A good social media specialist should be able to work with your CS team to make sure that they’re providing support that’s helpful and on-brand, and also recognize when it’s better to take the conversation off social media.

 159 views

More Questions for you: