Tell Me Suppose You Just Called A Customer. What Are The Steps You Will Follow During The Call?

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⟩ Tell me suppose you just called a customer. What are the steps you will follow during the call?

When making a call to a customer the call should be directed in the following way:

☛ 1. Greet customer politely.

☛ 2. Introduce yourself to the customer.

☛ 3. Make clear the objective of the call

► Who are you calling?

► What are you calling for?

☛ 4. Give complete information of the product or business you are promoting.

☛ 5. Make the customer understand how the objective of the call can be beneficial for him/her.

☛ 6. Close the call with a warm end note.

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