☛ What is your experience in sales/customer service?

☛ What telecom technologies have you used in the past?

☛ In telemarketing you don't have the benefit of face-to-face contact. How can you fill this gap?

☛ Have you worked with quotas? Did you manage to meet them?

☛ What is the difference between B2B and B2C? How does each concept change how you approach a prospect?

☛ How do you engage the prospect's attention?

☛ What do you have to say when answering a call?

☛ What factors, in your opinion, are more likely to close a deal?

☛ How do you deal with rejection?

☛ What do you know of our company's products?