When attending a client or customer on phone some basic telephone etiquettes should be followed. Following are telephone etiquettes that should be followed by a tele caller :

☛ Be quick in answering the phone.

☛ Always make sure that the customer is greeted well.

☛ When putting a line on hold take permission prior to it from the customer on the other end.

☛ When transferring a call make sure you do it the right way and make it polite.

☛ At the end of a call make sure that the customer is satisfied and does not have any query or doubt in mind.