► What is the airline's mission statement?

► Where do they fly to?

► Are there any future plans for expansion or growth?

► What airports do they fly out of?

► Who are the airline's major competitors?

► How many employees do they have at any one time?

► What products and services do they offer?

► What do you like about this particular airline?

► What is the airline's customer care policy?

► How long have they been operating?