Customer Satisfaction mean,dealing with customer in a proper or positive way.Every individuals are different so there need and satisfactory leave also different.So the main task of a employee of a call center is to make them understand that they are also concerned about their problem.
How does your previous work experience equip you for this job?
Which computer software have you used?
What types of correspondence were you responsible for?
What reports did you have to compose, format or check and distribute?
What types of filing systems have you managed?
What information were you responsible for processing?
What sort of information did you have to keep confidential in your last clerical job?
What experience do you have with handling money?
What experience do you have with setting up meetings?
What sort of interactions did you have with the public?
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