A call center is a centralized office of a company that answers incoming calls or makes outgoing calls to the customers. They can handle considerable volume of calls at the same time and can also log calls. using a variety of technologies including computer automation, call centers connect the customer and the organization to meet the customer needs in real time.
What experience do you have with setting up meetings?
What sort of interactions did you have with the public?
How many calls did you have to take on an average day?
Were you responsible for coordinating any events, projects or programs?
Describe the busiest work situation you have recently had?
Can you give me an example of the sort of deadlines you had to meet?
How do you prioritize your work?
Describe any innovations you successfully made in your last job to improve efficiency?
What do you consider to be the most important qualities for this clerical/administrative job?
Who is clerk?
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