☛ What jobs have you worked that required you to be in a fast-paced and crowded environment? How did you maintain quality standards in this environment?

☛ What do you consider to be good customer service?

☛ Describe a time when you had to deal with a particularly difficult customer/table. How did you handle the situation? Is there anything you would have done differently?

☛ Have you ever taken charge in a restaurant in an emergency?

☛ How do you handle fast-paced work environments?

☛ How do you entertain customers as a waiter?

☛ What is the most difficult part of being a waiter?

☛ Imagine a customer asks for an item on the menu that is not available at the time. How do you convince him to select something else?

☛ What would you do if a customer sent his meal back?

☛ If a customer asks for a suggestion, what would you say?

☛ What is your favorite item on our menu?