☛ What is your experience with customer service and how does that relate to this position?

☛ Describe your last dining experience and how it could have been improved.

☛ What do you know about our main competitors?

☛ What are some food trends that you've recently noticed?

☛ What wines do you often recommend to your customers?

☛ Recall a time you handled a customer complaint. What was the situation and outcome?

☛ What would you if your customer tried to combine some special offers that can't be combined?

☛ How do you stay organized while taking orders?

☛ How would you rate your upselling skills?

☛ How would you handle getting a bad tip?

☛ What would you do if your car broke down on the way to work?

☛ Recall a time a team member wasn't doing their share of the work. How did you handle it?

☛ What are your feelings on tip sharing?

☛ Have you dined with us before? What do you think we could do better?