The sum total of all the benefits (Product value ,service value, personnel value, Image value) that a customer derives from a product or a service is termed as the total customer value . In other words these are the benefits that the vendor or seller provides in return of the associated payments received from a customer.
Which should you assume about your co-workers if you want to delegate successfully?
How you handle a conflict between you and higher management?
Do you handle negative feedback from very angry clients?
When you did some thing extra, which was not part of the routine, but you did it for the benefit of the customer?
If you had to turn down a request from a valued client, what would you do?
How you contact or initiate communications with customers?
Explain your psychology of selling?
How you show to co-workers the importance of co-operation?
Explain your approach to managing important projects?
Have you ever used a new idea without being certain of the outcome?
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