The employer is looking for evidence that the job suits you, fits in with your general aptitudes, coincides with your long-term goals and involves doing things you enjoy. Make sure you have a good understanding of the role and the organisation, and describe the attributes of the organisation that interest you most.
Tell me what steps you take to ensure that the work you delegate is successful?
Tell me what are the most common excuses team leaders use to not delegate?
Tell me what should you assume about your co-workers if you want to delegate successfully?
Have you ever tried a new way of doing things?
Tell me about a situation, which you tried to solve a problem with ideas and methods that had not been tried before?
How you handle a conflict between you and higher management?
How do you handle negative feedback from very angry clients?
Tell me when you did some thing extra, which was not part of the routine, but you did it for the benefit of the customer?
How you contact or initiate communications with customers?
Suppose if you had to turn down a request from a valued client, what would you do?
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