Contacts are synchronized using the business partners and their co-operation in synchronizing the contacts, whereas the accounts are not synchronized using this method.

Contacts consists of the individual listing of all the clients associated in groupware, whereas accounts consists of the consolidated list of all the contacts in total that are present in the overall groupware management panel.

Contacts are synchronized using the company information that includes address and contact number, whereas accounts are synchronized using the contacts that are stored in the panel.