To become a Social Media Manager, you should have a

☛ Native understanding of each social media network

☛ Ability to connect corporate objectives to messaging, content and campaigns

☛ Ability to write concisely

☛ Ability to sympathize, engage and effectively communicate with a diverse range of people and opinions

☛ Provide customer service and handle complaints

☛ Deep understanding of the products or services the company renders

☛ To intuitively know how your audience experience the brand, communicate online and how to leverage those opportunities