☛ Share an experience you had in dealing with a difficult person and how you handled the situation.

☛ How do you evaluate training and program effectiveness?

☛ Name a time when your advice to management led to an improvement in your company or otherwise helped your employer.

☛ Please share with me an example of how you helped coach or mentor someone. What improvements did you see in the person's knowledge or skills?

☛ Provide an example of when you set expectations and monitored the performance of subordinates. What guidance and direction did you find most effective?

☛ Describe an experience in which you identified the educational needs of your students and successfully developed a way to teach/train them.

☛ In your experience, what is the key to developing a good team? (Look for how they build mutual trust, respect, and cooperation.)

☛ Provide an example of a time when you successfully organized a diverse group of people to accomplish a task.

☛ Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.)

☛ Tell me how you organize, plan, and prioritize your work.

☛ What are some long-range objectives that you developed in your last job? What did you do to achieve them?

☛ Share an experience when you applied new technology or information in your job. How did it help your company?

☛ Give me an example of when you thought outside of the box. How did it help your employer?

☛ Tell me about an experience in which you analyzed information and evaluated results to choose the best solution to a problem.

☛ In your experience, what is the key to ensuring your company was compliant with all laws, regulations and standards that were applicable to your area of responsibility?