Bugzilla

Email notification is user-configurable. The bug id and Topic of the bug report accompany each email notification, along with a list of the changes made.

Yes. Look at http://link.GlobalGuideline.com for basic reporting facilities.

For more advanced reporting, I recommend hooking up a professional reporting package, such as Crystal Reports, and use ODBC to access the MySQL database. You can do a lot through the Query page of Bugzilla as well, but right now Advanced Reporting is much better accomplished through third-party utilities that can interface with the database directly.

Advanced Reporting is a Bugzilla 3.X proposed feature.

Yes. However, commits to the database must wait until the tables are unlocked. Bugzilla databases are typically very small, and backups routinely take less than a minute.

You can save an unlimited number of queries in Bugzilla. You are free to modify them and rename them to your heart's desire.

MySQL, the database back-end for Bugzilla, allows hot-backup of data.

Yes.

The Bugzilla code has not undergone a complete security audit. It is recommended that you closely examine permissions on your Bugzilla installation, and follow the recommended security guidelines.

You can find an updated README.mailif file in the contrib/ directory of your Bugzilla distribution that walks you through the setup.

There is no facility in Bugzilla itself to do this. It's also generally not a smart thing to do if you don't know exactly what you're doing. However, if you understand SQL you can use the mysqladmin utility to manually insert, delete, and modify table information. Personally, I use "phpMyAdmin". You have to compile a PHP module with MySQL support to make it work, but it's very clean and easy to use.

Try running MySQL from its binary: "mysqld --skip-grant-tables". This will allow you to completely rule out grant tables as the cause of your frustration. However, I do not recommend you run it this way on a regular basis, unless you really want your web site defaced and your machine cracked.

If you're sure your MySQL parameters are correct, you might want turn "strictvaluechecks" OFF in editparams.cgi. If you have "usebugsentry" set "On", you also cannot submit a bug as readable by more than one group with "strictvaluechecks" ON.

Bugzilla is a bug tracking system developed at mozilla.org. It was originally used to track the bugs in the Mozilla web browser. Red Hat has customized it to track bugs in our Linux products.

# To connect to your database: bash#mysql-u root

# To see all the "spreadsheets" (tables): mysql>show tables from bugs;

# To see columns from table: mysql> show columns from table;

# To see all the data in a table: mysql> select * from table;

# others:

mysqlgt; select * from table where (column = "some info");

mysqlgt; select * from table where (column != "some info");

mysqlgt; show columns from bugs

(exceedingly long output truncated here)

| bug_status| enum('UNCONFIRMED','NEW','ASSIGNED','REOPENED','RESOLVED','VERIFIED'

mysqlgt; ALTER table bugs CHANGE bug_status bug_status

The most likely cause is a very old browser or a browser that is incompatible with file upload via POST. Download the latest Netscape, Microsoft, or Mozilla browser to handle uploads correctly.

After you enter a bug, mail is sent both to you and the QA department of Red Hat. A member of the QA department will verify that they can reproduce your bug, and may contact you to get additional information.

After the bug has been verified, it will be assigned to a developer to look into a resolution for the bug.

Once a resolution has been found, the bug will be marked CLOSED with a resolution status.

At each step of the process, you will get an email message that will tell you what has been updated on your bug report.

The new Bugzilla system supports the attachment of patches, test cases, and various other forms of file types directly from the bug report screen. Just click on "Create an attachment". You will then be asked for the file name, a one line description, and the file type. After that it will be uploaded to server so that it can be displayed later from the same bug report.

If you want your bug or feature request to be considered, it’s important to follow the right process. Doing so ensures that it will be seen and considered by the Camino developers.

Yes.