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63 Server Support Questions And Answers

21⟩ What is disk scheduling algorithm?

Disk scheduling algorithms are algorithms designed and used for scheduling disk operations

Disk scheduling algorithms dramatically increase disk performance

Disk scheduling algorithms aims to minimize seek time in moving-head disk

There are several algorithms available to schedule the servicing of disk I/O requests

Some of the Disk scheduling related algorithms are listed here below:

- Anticipatory scheduling

- CFQ

- Deadline scheduler

- Elevator algorithm

- FIFO / FCFS (First Come, First Served)

- SSTF (Shortest Seek Time First)

- FSCAN

- I/O scheduling

- LOOK algorithm

- N-Step-SCAN

- C-SCAN (circular scan)

- Noop scheduler

- C-LOOK

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22⟩ Do you know what is the SYSVOL folder?

Every domain controller has a shared folder in its local file system that is the file system component of Active Directory. This shared folder, named SYSVOL, contains files and folders that must be available and synchronized between domain controllers in a domain, including:

The NETLOGON shared folder, which includes system policies and user-based logon and logoff scripts for non-Windows Server 2003 and non-Windows 2000 network clients, such as clients running Windows 95, Windows 98, and Windows NT 4.0.

Windows Server 2003 and Windows 2000 system policies.

Group Policy settings (templates), including Group Policy settings for domain controllers running Windows Server 2003 or Windows 2000.

When you add, remove, or modify the contents in the SYSVOL shared folder, FRS replicates the changed contents to the SYSVOL shared folders on all other domain controllers in the domain.

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23⟩ What is meant by active directory?

Active directory is a directory service / database which contains all the information related as part of domain. Like server / computer / users / groups and etc. All the entities are part of domain are call it as objects. So this ADS service will relate /integrate all the object in AD. This is same like our NDS in NT4X but NDS we cannot edit / update from anywhere. Since ADS allow administrator to edit the objects from any where we are calling this as a ACTIVE DIRECTORY.

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25⟩ What is meant by a tree and a forest, and how they differ?

A forest is a collection of multiple trees that share a common global catalog, directory schema, logical structure, and directory configuration.

Trees are collections of one or more domains that allow global resource sharing. A tree may consist of a single domain or multiple domains in a contiguous namespace

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26⟩ What is external network in clustering?

In clustering External network is Public Network.

There are two types of network in Clustering.

1) Private Network---- For Heartbeat connection

2) Public Network (external Network)

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27⟩ What is the scope of DHCP server?

Scope determines which IP addresses are provided to the clients. Scopes should be defined and must be activated before DHCP client use DHCP server for its dynamic IP configuration - In simple word scope is a set of IP address range that administrator want to assign to the devices in the network.

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29⟩ What is the difference between 2000 Server and 2003 Server?

1: Domains can be renamed or moved to a different level in the AD tree

2: It supports IPV6 and XML Web services.

3: A new concept of Volume Shadow copy which will takes periodic Snapshots of harddisk.

4: IIS has ability to keep worker process from diffrernt website and web application separated.so that if one application crashes other websites running on the same server remains unaffected.

5: Task Manager has two extra tabs,One showing the graph of network usage per adapter and other showing details of connected users

6: inorder to reduce piracy,microsoft introduced product activationas in window XP

7: Shutdown event tracker.

8: it supports 32 bit and 64 bit processors.

9: it supports multiprocessor upto 64 numbers,scaleable to 512 GB Ram and 720 Group policies.

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32⟩ How does protocol works?

Question is not clear about which protocol - But Protocol i set of rules and regulations and these rules are different for every protocol, for example TCP/IP etc

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33⟩ What is a ISP and How it works?

ISP stand for Internet Service Provider for example AOL, BT, Virgin are examples of ISPs. The ISP is housed in a building called a data center, which contains all of the computing and networking computer that runs the ISP.

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34⟩ What is the requirement and work of active directory?

Requirement for Active Directory

1)NTFS partition with enough Free space

2)Administrator's username and password

3)Correct Operatiing system version

4)Nic

5)Properly configured TCP/IP (IP address, subnet mask and - optional -default gateway)

6) Net Work Connection(Through Switch or Via Another Computer with Crossover cable)

7) DNS Server

8)Domain name that you want to use

9)The Windows 2000 or Windows Server 2003 CD media

Work Of Active Directory: Active Directory store information and data about networks and domains, Network Users.

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35⟩ How to handle a unhappy customer?

This is a common problem faced by a everyone working in support team.

1. don't try to argue with him.

2. try to understand the issues or problems he is facing.

3 .don't promise him heaven and earth.

Finally keep a cool head don't concentrate on what he is saying and just concentrate on the solution.

As a support staff your duty is to focus on the best possible solution.

Don't get carried away.

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36⟩ Explain how to backup active directory?

You back up active directory by doing a system state backup with either windows back up or a third party backup provider (e.g. Symantec backup exec). When you perform a system state backup the ntds.dit file is backed up and the ntds.dit file is the file which active directory is stored in. It is not possible to just backup the ntds.dit file you must do a system state back up.

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40⟩ Explain what does locality of reference mean in term of operating system?

In order to run a computer, several data locations needs to be referenced in a short period of time. Such data locations consists are in relatively well predictable clusters. This concept of frequently accessing same or related value storage locations is known as Locality of Reference. It is also known as "principle of locality" / "locality principle".

Few special cases of locality are as follows:

1. Temporal locality,

2. Spatial locality,

3. Equidistant locality

4. Branch locality.

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