Dispatcher

This is a standard type of interview question to decide what you is in search of for your next career opportunity as well as if you would be an appropriate candidate for the available position. One of the better ways to answer this question would be discuss areas on how you would be able to use the experience and skills you have in an effective way if you were hired for this position. You may also want to mention how challenges motivate you and how you have the skills to meet up with challenges.

Yes, there are three levels of dispatcher. Dispatcher 1 is the entry level, Dispatcher 2 is the basic level after completion of one year as a Dispatcher 1. Dispatcher 3 is the shift supervisor (Senior) and Level 4 is the Communication Chief that oversees the communication centers operations. When a Level 3 job opens, any Level 2 dispatcher that meets the minimum qualifications may apply. The same applies to Level 4 with the exception that only a Level 3 dispatcher may apply.

An ideal candidate for this position will have the right mix of experience, personal traits and education. Your answer should be short, but convey what sets you apart from the crowd. For example, “I’m dedicated to handling crisis situations with a high degree of composure and professionalism. I studied emergency management at ABC University and I spent four years working as an EMT. I feel I have the necessary traits and skills to be extremely effective in emergency situations.”

This may be a somewhat challenging question, and if you had to answer that you have no weaknesses you would probably be viewed as been dishonest. When answering be realistic and perhaps mention a work-related flaw that is minor. Other ways to answer this question in a positive way would be to mention a weakness and then go onto say what you have done to improve on or overcome this weakness.

Being terminated does not have to be an embarrassing or shameful thing. Be open and honest with the interviewer regarding your dismissal. Be sure to let the interviewer know that you can provide positive references despite a previous termination.

It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of questions you could have found the answers to from simply watching a video on their company site!

No previous experience is required. However, good communications skills, computer skills and multitasking skills are essential to the job.