Plant Manager

I work with others in my company’s leadership team to outline the company’s financial and business goals, both for the coming year and in the long term. I base my budget on these goals as well as on the company’s current financial situation and projections for short- and long-term expenditures and revenues. A large part of coming up with a suitable budget is working with all departments in order to have comprehensive and accurate information.

Yes, it is absolutely right.

You should have a pleasant personality in order to impress your customer. Make sure that you talk to them with a smile on your face. It will create a friendly atmosphere between you and your client. Your one smile can make them feel comfortable.

Having patience is another important aspect of a sales job. You meet customers with different attitude each day. Attend to their queries patiently. Do not express any sort of dissatisfaction. Always remember, having patience will give good results at the end.

☛ Imagine that you’ve discovered a flaw in a procedure that might result in losses for the plant. What would you do?

☛ How would you address the issue of consistently underperforming employees?

☛ You want to implement a new system to reduce wasted materials but encounter resistance from colleagues with a long history of working at your company. How would you persuade them to adopt the system?

☛ What’s difficult about managing a team?

☛ How would you motivate a team in the face of a very tight production/shipping deadline?

Operations Head need to be equipped with making presentations as it is the best method to display to the inside and outside part of the organization.

As they are constantly posed with displaying the progress of the company or any new projects and/or future expansions that are envisaged, this part of communication skill is best utilized in this aspect.

You will need to have some sample work projects that you had developed to give as examples. Indicate the methodology that you have employed to make the message clear.

Here are the skills needed to be operations manager:

☛ Active Listening

☛ Management of Personnel Resources

☛ Time Management

☛ Monitoring

☛ Judgment and Decision Making

☛ Reading Comprehension

☛ Speaking

☛ Management of Financial Resources

☛ Active Learning

☛ Persuasion

☛ Coordination

☛ Negotiation

☛ Critical Thinking

☛ Writing

☛ Instructing

☛ Management of Material Resources

☛ Learning Strategies

☛ Service Orientation

☛ Social Perceptiveness

☛ Mathematics

☛ Quality Control Analysis

Activities of operations manager:

☛ Getting Information

☛ Communicating with Supervisors

☛ Establishing and Maintaining Interpersonal Relationships

☛ Resolving Conflicts and Negotiating with Others

☛ Evaluating Information to Determine Compliance with Standards

☛ Making Decisions and Solving Problems

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Show how you have facilitated the development of knowledge and skills, how you adjust your approach according to the individual and provide support where needed. Discuss how you are able to assess the needs of your staff, establish a plan for improvement considering available resources and the individual requirements and gain agreement to this plan.

Many problems would arise in daily work environment whether it is manufacturing unit or service sector. Being in charge for it, you would be involved in handling problems on daily basis.

Take out some good examples on how you acted on it. Most of the time employers would be interested to know if you involved the team members to discuss the issue and get solutions.

Usually Operations in charge gets to the core of the issue by using their six sigma skill and other management styles. For this it requires brain storming session with the team who would bring out the solutions and does not decide by himself.

Operations Managers are always working with teams. Team members are to be motivated and appraised on the situations around them.

Here the operations head handles his /her team with ease using their management skill. You could explain the details of team that you had handled wherein how you moved within the team by walking the talk showing them the details. Also you could tell what the most difficult situation was where you had to take the call and smoothen out.

At one time, I had a fairly substantial disagreement with another member of the organizational team. We had conflicting views about whether a certain investment would further our company’s financial goals and whether it was consistent with our long-term organizational mission. I listened carefully to her arguments and, in turn, conducted further research to determine whether my initial position was strongly supported. Eventually, we were able to reach a compromise and agree on a course of action that we could both support as being best for the company.

Shows attention to detail.

They are asking you this in a broad sense. So ask yourself: What are you best at doing?

Are you a good leader?

Are you a skilled time manager?

Are you a great communicator?

Are you a detailed planner?

Are you good at convincing others?

Whatever you are best at doing, give the interviewer the top 2 or 3 things you excel at.

A few of the needed skills in operations management include excellent communication skills, leadership skills, problem solving ability, and quick learning/thinking. Rather than spew out key phrases that you think people want to hear, make these relevant to your experience. One example might be that you managed changes and communicated said changes to all levels of personnel using your communication skills and leadership abilities.

Show how you are able to review the relevant facts, consider alternatives and decide on the most appropriate action. Discuss how you take into consideration the available resources and any possible constraints.

Knowledge and experience needed to be operations manager:

☛ Administration and Management

☛ Customer and Personal Service

☛ English Language

☛ Law and Government

☛ Personnel and Human Resources

☛ Sales and Marketing

☛ Mathematics

☛ Public Safety and Security

☛ Economics and Accounting

☛ Production and Processing

☛ Communications and Media

☛ Computers and Electronics

☛ Education and Training