Office Manager

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“Office Manager post related Frequently Asked Questions by expert members with experience in Office Manager jobs. These questions and answers will help you strengthen your technical skills, prepare for the new job test and quickly revise the concepts”



32 Office Manager Questions And Answers

21⟩ What are the responsibilities of the role of an office manager?

It is the office manager's responsibility to ensure office functionality. The job involves many administrative tasks: HR issues - hiring and firing personnel, orienting and training the organization employees, coaching staff, and enforcing company rules and discipline.

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23⟩ What is the work of an office manager?

Although the work of an office manager differs greatly across organisations, they all have the responsibility for ensuring that their office runs efficiently. Job titles vary and office managers typically enter at office administrator level and work their way up with experience.

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24⟩ What is an office manager responsible for?

Office managers are responsible for organizing all of the administrative activities that facilitate the smooth running of an office.

They must make sure that office equipment is maintained, relevant records are up to date and that all administration processes work effectively.

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25⟩ How would you keep staff members motivated?

When you answer them you should focus on communication and team building, "I do my best to show recognition and acknowledgement to all employees that meet goals, which keeps morale high and employees on task. Also, when applicable, I keep tasks interdependent within the team, so that staff members require and encourage fellow staff members to complete their work."

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26⟩ How do you handle stress and pressure as an office manager?

The best way to answer this question is to give an example of how you have handled stress in a previous job. That way, the interviewer can get a clear picture of how well you work in stressful situations.Avoid mentioning a situation when you put yourself in a needlessly stressful situation. For example, do not share a story about a time when you were stressed because you procrastinated and had to finish a project quickly. Focus on a time that you were given a difficult task or a multiple assignments, and you rose to the occasion.

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27⟩ What does management include?

Management includes planning, organizing, staffing, leading or directing, and controlling an organization to accomplish the goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources, and natural resources. Management is also an academic discipline, a social science whose objective is to study social organization.

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28⟩ What can you do for this company?

First of all, be sure to have researched the company prior to the interview, so you are familiar with the company's mission. Respond by giving examples why your education, skills, accomplishments, and experience will make you an asset for the employer.Take a few moments to compare your goals with objectives of the company and the position, as well as mentioning what you have accomplished in your other jobs. Be positive and reiterate your interest in the company, as well as the job.

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29⟩ What are the typical work activities of an office manager?

The role varies according to the type of employer, the size of the organisation and the management structure, but activities typically include:

☛ Using a range of office software, including email, spreadsheets and databases.

☛ Managing filing systems.

☛ Developing and implementing new administrative systems, such as record management.

☛ Recording office expenditure and managing the budget.

☛ Organising the office layout and maintaining supplies of stationery and equipment.

☛ Maintaining the condition of the office and arranging for necessary repairs.

☛ Organising and chairing meetings with staff - in lower paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this.

☛ Overseeing the recruitment of new staff, sometimes including training and induction.

☛ Ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies.

☛ Carrying out staff appraisals, managing performance and disciplining staff.

☛ Delegating work to staff and managing their workload and output.

☛ Promoting staff development and training.

☛ Implementing and promoting equality and diversity policy.

☛ Writing reports for senior management and delivering presentations.

☛ Responding to customer enquiries and complaints.

☛ Reviewing and updating health and safety policies and ensuring they are observed.

☛ Arranging regular testing for electrical equipment and safety devices.

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30⟩ What are your most difficult decisions to make?

When answering these questions, give one or two concrete examples of difficult situations you have actually faced at work. Then discuss what decisions you had to make to remedy the situations.You want to come across as confident and capable of making big decisions. Avoid examples that make you seem indecisive or uncertain.

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31⟩ How did you handle challenges?

Best Answer:

A long-term client was about to take their business to a competitor. I met with the customer and was able to change how we handled the account on a day-to-day basis, in order to keep the business.

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32⟩ What strategies would you use to motivate your team?

Although there are a variety of ways to answer this question, ultimately you should convey your understanding that different approaches work for different personality types. A good starting point is to mention that you would take the time to get to know your reports or team members, and assess their needs and preferences. Also review these examples of motivation skills to get an idea of what employers are looking for.

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