Retail Management

Tell me a little about yourself?

How are you customer orientated?

Tell me about yourself academically and socially, any hobbies, other awards or skills you may have?

What have you got to offer the company?

What skills can you offer the company?

► Why should we pick you?

► What are your strengths?

► What are your weaknesses?

► How would you deal will employees who are older than you and don't like you because of your age?

► Why do you want to work for us?

Employees often won't live up to expectations if you never tell them what you're looking for," Stockett says. "Take the employee who shows up a few minutes late for work every day. The store manager keeps letting it slide but inside is getting frustrated until one day it boils over, and he brings the associate into the back and chews him out. But the associate never knew he was doing anything wrong. To avoid this, managers need to be consistently setting and resetting expectations.

On the surface, it might seem like a good idea to treat all your employees alike. That way you're not showing favoritism, right? Wrong, What you're really doing is failing to acknowledge them as individuals.

"Every employee has unique needs and desires, and they want to feel valued," says Connor. "Treating employees without regard for these personal needs sends a clear message that they are not special to you. If you want the labor of a person's heart and not just his hands, you must treat people with respect."

► Interviewers were pretty friendly. You could make a joke with them.

► Come prepared to be confronted.

► Be confident!

► Ensure you have many examples to give in the interview - competency questions.

► Make sure you see if they're right for you!

► Body Shop want someone who is going to deliver sales results and promote their values. Find out as much as possible about the products especially for the shop floor trial.

► Be prepared. Know the company and its competitors. Know the retail industry.

► Don't go in not knowing why you want to work in retail.

► Prepare answers to common questions in advance.

► Make sure you know exactly where to go for the interview.

► Give an example of when you had to make a difficult decision. Explain all aspects of coming to this decision?

► What leadership experience do you have?

► How flexible are you?

► How do you work under pressure?

► Can you adapt easily to different people and environments?

► Give me an example of when you have had to face a conflict of interest at work?

► Tell me about the last time you disagreed with your boss?

► Give me an example of when you haven't got on with others?

► Do you prefer to work alone or in a group? Why?

► This organisation is very different to your current employer - how do you think you are going to fit in?

► What are you looking for in a company?

► How do you measure your own performance?

► What kind of pressures have you encountered at work?

► Are you a self-starter? Give me examples to demonstrate this?

► What changes in the workplace have caused you difficulty and why?

► How do you feel about working long hours and/or weekends?

► Give me an example of when you have been out of your depth?

► What have you failed to achieve to date?

► What can you bring to this organisation?

► Describe a situation where you showed motivation?

► Have you made any presentations? When? How? Why? Do you enjoy making them?

► Describe a situation where you demonstrated team work?

► Tell me about a situation were you have had to stay calm?

► Tell me a situation that you had to take control of?

► An employee has been arriving 30 mins late to work everyday. Why do you think this is? What would you do?

► A certain product is being sold at the same price, same quantity, etc. (i.e. same product) as the competitors, but the product at our stores is not selling well as compared to the competitors. Why do you think this is? What would you do about it?

► You had to give a presentation with other colleagues. The others got "good" as their grade, but you got "acceptable". Why do you think this is? What would you do about it?

► The interviewer pretended he was a customer and I had to sell him a few things?

► How do you set vision and direction for your team?

► Describe a situation where you were:

Under pressure?

Able to influence someone?

Creative?

Able to plan something?

for each of these:

► Why?

► How?

► What did you do?