Recovery Officer

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“Recovery Officer related Frequently Asked Questions by expert members with job experience as Recovery Officer. These questions and answers will help you strengthen your technical skills, prepare for the new job interview and quickly revise your concepts”



37 Recovery Officer Questions And Answers

21⟩ Why are you interested in working with this company as Recovery Officer?

There are several different things that an employer may be trying to get at when asking this question. Address them all in your answer, and you’ll have a successful interview. Those things include:

☛ What do you actually know about our company?

☛ What skills do you bring to the company?

☛ Why are you even looking for a job in the first place?

☛ Why are you looking at getting a job that is below the status / pay of a previous job you’ve held?

Answer this common interview question by doing your research about the company and position before the interview and choosing a fact about the company that really interests you. Highlight this fact in the interview as a reason you want to work with the company, and then explain concisely how your skills dovetail with this.

If you are applying for jobs below your previous title, briefly explain that you realize that you may look overqualified for the position, but that you’re excited about the opportunity to learn some new skills from your younger co-workers while serving as a mentor as appropriate in specific situations. You may also want to mention that you appreciate that you won’t be the leader in this new position, and that you have appropriate respect for your boss (even if he is younger or less experienced than you are).

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22⟩ Where do you see yourself in 5 years as Recovery Officer?

Replace the 5 with a variable number of years but the key is that you are thinking about your future. This is not the time to say retired! A more ideal answer would be an advanced role that would still fit within this particular employer. Don’t be afraid to say that you would like to be management or move up, but your answer needs to be tempered so that it doesn’t appear that you want this position just so you can drive your way to some other part of the company. Absolutely you need to get your foot in the door, but don’t highlight the fact that you are considering this position just so you can find something better in the same company.

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23⟩ Why are you leaving your current job or conversely why did you leave your last job?

Count on this question and have your honest answer ready. If you were fired or laid off you can merely say that the job was not a good fit for me and I’ve moved on. This is not an opportunity to defame your previous employer or manager, this is an opportunity to show your potential company that you are passionate about their position and the promise their company represents.

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25⟩ Tell me what bill collectors can’t do while calling customers for debt collection?

Bill collectors can do following things

☛ Using obscene or abusive language

☛ Harassing customers with repeated calls

☛ Calling before 8 am onwards or after 9 p.m.

☛ Giving wrong amount of your debt

☛ Calling at office hours even if you asked not to call

☛ Sharing your debt information to others

☛ Falsely claiming himself as law enforcement official or credit bureau representative

☛ Threatening unnecessarily to sue you or seize property unless they actually plan to execute it

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26⟩ Tell me how long would you expect to stay with this company if we hired you?

You want to make sure that you know in advance what type of position the company is hiring for and answer the question in line with that. For example, if it is a temporary position, then note that you are aware that it is a temporary position and that you would stay through the end of your contract with the possibility of being open to further employment — if it is offered. In general, you want to show that you’re not going to just jump at the next big chance, leaving this company in the lurch, so use this question to explain your commitment and loyalty to the projects that you take on.

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27⟩ Explain me what is the debt recovery procedure?

Contact customer and remind about their payment politely

Contact with an overdue payment reminder

If the customer still fails to pay the payment as per the terms of the payment, send them a final notice

Even after sending final notice if still there is no response from customer, try to make direct contact and ask for payment again

After failing all options, if the customer still resent from payment then send a formal letter of demand. This could be the last option as it may spoil your relationship with the customer.

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28⟩ What would say is your biggest weakness as Recovery Officer?

This is a tough one, just don’t answer “I work too hard or Care too Much.” Again this is a time to show that you know what some of your shortcomings are, and that you can provide some evidence to show how you overcome those shortcomings. For instance if you say that are too task focused, be sure to document how you are able to be more visionary by spending some time each week brainstorming future direction. It’s just an example and this is really going to be tailored to you but be ready for it and practice with someone else.

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29⟩ Explain me what advice would you give to the customer to avoid bad debt?

Bad debt occurs when customer ignores small things like

☛ Checking of a business and background of the client before offering credit

☛ Setting safe customer credit limits

☛ Release good only once the payment is cleared

☛ Before shipping any goods wait for direct deposit payment to clear

☛ As soon as a job is done send invoice to the responsible party

☛ Give all information on your invoice about the mode of payment

☛ Stay in regular touch with your client

☛ For early payment of bills offer a small percentage discount

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30⟩ Can you please explain the gaps in your resume?

Employers are fully aware of the fact that it’s tough to find a job right now so they’re not looking for an excuse about the employment gap . What they want to know is how you’ve been filling your time while you’ve been unemployed. Provide a thorough answer that explains what you’ve done and why it would benefit the employer. For example, if you took time off of work to stay at home with the kids, then focus on the fact that the skills required to manage a household will translate nicely to managing employees in your new position.

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32⟩ Do you know what are the responsibilities of bill collectors?

Responsibility of bill collector includes

☛ Identifying customers with back due accounts and notifying them by email or telephone

☛ Negotiating repayment plans, maintaining electronic account and collection records

☛ Referring customers to referrals to professional debt counselors

☛ Forwarding statement of customers to legal bodies to take actions

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33⟩ Can you tell us something about yourself?

Nearly every interview that you go to will kick off with this basic question. You want to keep your answer concise but information-packed. Briefly explain your educational and employment experience with one or two sentences. (After all, the employer can already see that in your resume.) Follow up with additional information about what you are passionate about (relevant to the job) so that you impress the employer immediately with your enthusiasm. Keep all irrelevant personal information out of your answer.

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35⟩ Tell me what was your biggest challenge with your previous boss?

The most important thing to remember here is to stay positive. You don’t want to gripe and complain about your past boss, even if she was a devil. You want to be very brief in describing the challenge and then expand on that by focusing on what you did to overcome the challenge. If the end result was a positive one, then be sure to highlight that, emphasizing the part you played in coming to that end.

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37⟩ Do you consider yourself successful as Recovery Officer?

The correct answer is “yes”. You want to show off your confidence. However, you should never give a one-word answer in an interview, so you’ll want to follow up with a specific reason that you consider yourself successful. For example, you might say that you have set goals and achieved them. You should also note that you don’t feel that you’ve reached your pinnacle of success and explain why this new position will take you one step closer.

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