Call Center

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“Call Center Interview Questions and Answers will guide you that A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Get preparation for the job of Call Center by this Call Center Interview Questions with Answers guide”



25 Call Center Questions And Answers

21⟩ What is a Customer service?

Customer service is the fulfilling right expectations of customer when he buys the product. When customer buys any product he may not be aware about the use of product or may he gets some issues with the product. So resolving queries or educating about product this could be the goal of a customer service. It is as simple as the example of our own. When we buy any product we get queries, and if there is no one to resolve our queries, we either throwthe product away or get frustrated. A good customer service is a good way to grow the business.

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22⟩ Choose the easiest topic if u get an opportunity to choose yourself?

My memorable Journey:

Actually My brother had some urgent business at Jaipur.He wanted to reach there soon.So,he decided to reach there soon.He wanted to take me along.We packed a small bag and went to the Airport.

There were a number of airport at the airport.Many people had come to see off their relatives and friends.We entered the aeroplane.This was my first experience of traveling by air.The aeroplane took off in the air.It flew higher and higher.I felt little giddy.I looked through out the window.Everything looked very small.Big trees looked very small.Huge building looked like small huts.The big river looked like a snake.Now Jaipur was in sight.The aeroplane started flying down.It landed at Jaipur airport.We thanked god that we had landed safely.It was my one of the memorable journey I ever had in my life.

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24⟩ Tell something about BPO?

It is a business having full form Business processing outsourcing that involves the contracting of the operations and responsibilities of specific functions to a third party service provider.

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