21⟩ Suppose if you had to turn down a request from a valued client, what would you do?
Be well-mannered; try to explain the situation to the client, adhere to company's policies; try to remain reliable to customer.
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Be well-mannered; try to explain the situation to the client, adhere to company's policies; try to remain reliable to customer.
Candidate should be well-versed and concise in describing his/her view of the entire structure of selling from qualifying a prospect, to handling objections, to closing.
Answers should show the need for a healthy, self-respecting, functional team and how vitally important cooperation is for success in modern commercial life.
You should have the ability to anticipate and resolve issues. The candidate should be able to organize his work into manageable steps.
Job seeker should have an ability to experiment and assess the results of that change.
Applicant should be capable of taking a calculated risk and have the ability to learn from it.
I am very detail oriented, and that helps me in sales in many ways. I make sure that I know everything there is to know about the product I'm selling, so that I can answer any questions a customer may have to their satisfaction. I also like to know my territory in and out, and I like to find out about my customers personally, so I can better serve them.
You might be asked to sell the interviewer an apple, a pen, a stapler or some other object. As with other hypothetical questions, there will be no right answer but the employer will be interested in the sales process that you follow, your verbal and communication skills, and your enthusiasm and creativity.
The only time I wasn't able to meet my professional sales goals was at a company where my supervisor set the goals extremely high, and none of the salesmen in our department were able to achieve them. Setting the goals so high was his method of keeping us motivated, and unfortunately it worked to demoralize the team instead. I have always at least met my personal goals, and I work very hard to exceed them.
I am comfortable making cold calls. I have found that some of my most interesting sales have been the result of a cold call, to someone who was rather unsure of their interest in my product at our first meeting.
To succeed in sales remember these three listening and relationship building skills:
1) Sincerity - Listen without an agenda, it's not about your needs.
2) Ethics - Don't try to talk someone into something, listen to what they want.
3) Asking - Serve others by asking questions that will assist them in making a wise buying decision.