Bug Defect Tracking

Causal Analysis and Resolution is the process of analyzing

- defects, problems and good practices/positive triggers in a project.

- Root cause of the same

- Identity the respective corrective and preventive actions

- Tracking these tasks to closure.

The identification of the root causes scientifically and carrying out their corrective and preventive actions is the advantage of CAR. At the initial stage, all phase and at the end stage of the project, the CAR is needed to be performed on a monthly basis. CAR can be done by using ‘fishbone’ diagram.

To analyze possible decisions by using a formal evaluation process which identifies the alternatives against established criteria is done by the DAR. For example a project is to use a third party tools and will not depend on only one tool but evaluate by using three to four tools. In this process certain alternatives are available in case of problems.

When the bug is found by the tester, the status is marked as NEW. Once this bug is verified by the test lead for its validity, the status is changed to OPEN.

Bugs that remain dormant or unhidden are latent bugs. These bugs are not found until one or more releases of the product. Example of such bugs can be the date issues like the y2k.

Golden bugs are bugs that may affect the critical functionality of the system.

When a bug is found in a module, it must have followed a series of steps. The steps must be noted down by the tester in order to replicate the bug again. Reproducing a bug means following the same steps to find the bug.