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“Funeral Director based Frequently Asked Questions by expert members with experience as Funeral Director. These questions and answers will help you strengthen your technical skills, prepare for the new job test and quickly revise the concepts”



44 Funeral Director Questions And Answers

41⟩ Explain, when dealing with an unexpected death in the family, how can one feel confident choosing the right funeral home? We used to shopping around for the best price on the things we buy, but we sure in a tragic situation we would not feel up for that. How can we be sure we are not getting taken for a ride? Do people actually shop around for funeral services?

As we have become more of a consumer oriented society, most people seek the best value for the money we spend. Fortunately for the consumer, the funeral profession is highly regulated.

We must comply with Federal Trade Commission regulations regarding our price information. And regulatory state boards of funeral service provide a secondary measure of protection against anyone who might be tempted to be unethical. Funeral directors as a rule are good people and funeral homes are generally interested in only making a fair return on their investment.

Death often does come unexpectedly, but the best way to feel comfortable making any funeral arrangement is to do so well in advance. That way you can make important decisions with a clear head and not be influenced by grief. Otherwise, my advice would be to ask friends which providers they have used. You can ask if the funeral home you intend to use has a satisfaction guarantee and whether the staff is required to complete ongoing training and professional development.

Also you can select a funeral home by its length of service to a community and its reputation. And one final note about shopping around for the best price, Jen. And that is "You get what you pay for. Or the converse, you don't get what you don't pay for." Consider the added value of benefits like bereavement travel services, aftercare support services, and transferability of pre-arranged plans that some funeral homes provide

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42⟩ Suppose I am interested in a "green" burial. No embalming, no vault, burial within 24-48 hours, biodegradable casket. Can this sort of burial be pre-planned so I wishes will be granted and no fussing within the family?

There has been more interest in that sort of disposition recently. I have read a couple of articles about the practice of green burial, but I'm not aware of any public cemeteries offering that option in the Triangle region.

Because no casket will withstand the weight of the soil, most traditional cemeteries require an outer burial container. It is both a matter of surface maintenance and a concern should there be a disinterment requested at some future date. However it does not have to be a protective vault. A two piece concrete grave liner meets the cemetery requirement.

I believe the Jewish tradition follows the idea of green burial in that it is held that the body should return to the earth in a natural progression; neither retarded by preservation nor sped up by cremation. Embalming is not required in most cases. But without embalming, the funeral director can refuse to offer public viewing.

Wood is of course biodegradable and there are many choices of wood caskets. Jewish caskets are meant to be of simple design and are made without any metal fasteners. A green cemetery may offer other options.

You do need to be aware however that there will be someone who will have the ultimate legal authority to determine the disposition of your body upon your death. That person (or people) would normally be your next of kin. So once again, you should talk with your family about your wishes.

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43⟩ What Are the Basic Costs Involved?

Some people are uncomfortable bargaining or comparison-shopping when it comes to funeral goods and services. But there may be a lot of money at stake. Ironically, dying is one of life's most costly expenses -- third in line after a house and a car, for most people.

The Funeral Rule, the federal law that regulates funeral services and purchases, allows providers to charge a basic fee for overhead and services common to most arrangements. The basic services fee commonly includes these items:

☛ Funeral planning

☛ Securing the necessary permits and copies of death certificates

☛ Preparing the death notice

☛ Storing the body

☛ Coordinating arrangements with a cemetery, crematory, or other providers

While you can't decline to pay the basic fee, you should be aware of exactly what services are included in it.

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