Candidate should want to put in the extra effort to provide better and more complete service to customers.
What will be you answer to the customers if the credit card machine is broken?
What would you do to get things moving when there is so much of traffic of customers and more coming in?
Can you please tell me about a routine day of a customer service representative?
How important is customer satisfaction to you?
Do you think you are good at interacting with people?
Tell me do you think you are successful over the phone as a customer service representative?
Will you be able work in a computerized environment as customer service representative?
Tell me do you have experience answering phones, handling requests?
Tell me how would you handle complaints as a customer service representative?
Tell me do you have any sales experience?
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