I would take her complaint seriously. I would take some from the dispenser that hers came from and smell and taste it. If it seemed off, I would make a fresh brew. If it seemed fine, I would offer her the option of trying another brew, as this one may not have been to her taste.
Can you please tell me about a routine day of a customer service representative?
How important is customer satisfaction to you?
Do you think you are good at interacting with people?
Tell me do you think you are successful over the phone as a customer service representative?
Will you be able work in a computerized environment as customer service representative?
Tell me do you have experience answering phones, handling requests?
Tell me how would you handle complaints as a customer service representative?
Tell me do you have any sales experience?
Do you think you have strong communication skills?
Tell me about your qualifications for customer service representative?
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