⟩ If you had to turn down a request from a valued client, what would you do?
Be well-mannered; try to explain the situation to the client; adhere to company’s policies; try to remain reliable to customer.
Be well-mannered; try to explain the situation to the client; adhere to company’s policies; try to remain reliable to customer.
Tell me do you think you are successful over the phone as a customer service representative?
Will you be able work in a computerized environment as customer service representative?
Tell me do you have experience answering phones, handling requests?
Tell me how would you handle complaints as a customer service representative?
Tell me do you have any sales experience?
Do you think you have strong communication skills?
Tell me about your qualifications for customer service representative?
How would you define the face of the company?
Tell me about your experiences?
Tell me what would you do if a customer wants to return a package of food that is open and half gone?