⟩ How do you handle negative feedback from very angry clients? How do you respond to him/her?
Applicant should be able to manage customer complaints without being dominated; should not be over-whelmed by a disapproving customer.
Applicant should be able to manage customer complaints without being dominated; should not be over-whelmed by a disapproving customer.
Tell me how would you handle complaints as a customer service representative?
Tell me do you have any sales experience?
Do you think you have strong communication skills?
Tell me about your qualifications for customer service representative?
How would you define the face of the company?
Tell me about your experiences?
Tell me what would you do if a customer wants to return a package of food that is open and half gone?
How would you handle if you are in a company and the company is not serving the needs of the customers?
What would you do to deny a request from a customer?
Tell me about your career goals in customer service?