Applicant should show that they are able to keep balance between company policy and interest of customers; is cautious enough not to be trapped in the future because of any communication made by him/her with customers.
Tell me do you have any sales experience?
Do you think you have strong communication skills?
Tell me about your qualifications for customer service representative?
How would you define the face of the company?
Tell me about your experiences?
Tell me what would you do if a customer wants to return a package of food that is open and half gone?
How would you handle if you are in a company and the company is not serving the needs of the customers?
What would you do to deny a request from a customer?
Tell me about your career goals in customer service?
What is the balance of an invoice derived?
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