► Describe a situation in which you worked as part of a team. What role did you take on? What went well and what didn't?

► Describe a time when you had to work with an angry or disgruntled customer?

► Was there an occasion when you disagreed with a supervisor's decision or company policy? Describe how you handled the situation.

► Discuss a time you had a disagreement with a colleague.

► Describe a time when you successfully completed a project.

► Describe a time when you did not successfully complete a project. What did you learn from that experience?

► Tell me (us) about a time when you had to learn something as you went? What challenges did you face in this situation?

► Tell me (us) how you handle someone who is not doing their part and having a negative effect on the team.

► Describe a time when you worked under intense pressure. How did you handle the situation?

► Tell me (us) about a time when you led a team.