No retail position is totally behind the scenes, so make sure that the candidate is not afraid to answer basic questions if needed, such as where the restroom is, or where an item or department is located. A friendly personality is always necessary in retail. Make sure that shines through!
How would you coach rather than managing for retaining good employees?
Should I pay market or above as soon as I can afford it?
Should I find a growth path for everyone?
Will employee underlying causes be the reason to leave the job?
Will employee skills be the reason to leave the job?
Will conflict be the reason for employee to leave the job?
Is money will be the reason for employee to leave the job?
What happens if a manager fails to retain good employees?
What would you do if managers choose to stay who failed in retaining good employees?
What other factors else money brought on their desire to leave?
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