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⟩ If you were delivering personal support to someone, how would you maintain their dignity and respect?

This gets candidates to think about how the other person is going to feel. They need to show they can do the job empathetically, encouraging the individual to do as much for themselves as possible, while offering support. The most important thing is to always communicate. Show you understand what needs doing, but highlight that you would give the person the choice as to whether they want to have a bath or go to the toilet, for example. Explain how you would promote the person's independence and help them over time gain the ability to do more for themselves. It shows us the candidate has a deep understanding of the role.

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