These are the questions asked in Infosys Interview on Oracle CRM Functional

1.Give a brief about yourself

2.What are the modules you are exposed to

3.Tell me the typical business flow of service contracts

4.Typical business flow of field service from customer perspective

5.How is service contract is integrated with field service

6.what is the architecture of mobile field service

7.how to send sms messages in crm foundation

8.what are the ERP modules you are exposed to, what AR transaction types

9.What are the components of workflow

10.what are service transaction types

11.major difference between key flexfield, descriptive flexfield

12.what are the components of crm foundation, give the functionality of each component

13. what is the difference between segment and context

14.what is account centric and site centric instances

15.can i create a service contract for a install base item

16.how to select profile options which is not selected at user level

17.what is the difference between drop the table and truncate the table

18.what is the difference between my sql, psql

19.questions about your previous organizations, reasons for leaving

20.what is trading community architecture, what are the various responsibilities associated with this module

21.what are the process flows of sales online,explain in depth

22.what is full life cylcle implementation explain the 11 stages of full life cycle implementation indepth

23.How can you auto generate a service contract when service request is created

24. what are the major differences functionality wise between isupport and support modules.

25.explain the typical business flow of depot repair module

26.What is Conference Room Pilot.

27. What is Istore module explain the functionality in detail.

28.How many instances can be created in lli, what is the standard number of instances available as default.