⟩ But once all thats squared away, I can let my staff loose on the system?
Almost invariably, no. As we saw above, the usability of CMSs varies widely, with the majority weighing in at the frustrating end of the scale. If you want people to use a CMS, you have to make sure they’re trained properly, and that it’s as simple to use as possible. And this consideration is even more critical if you’re hoping to involve staff who are not tech-savvy at all (which we see a lot).