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⟩ Things tend to get busy around here, particularly in the morning. How do you manage stress?

I believe the best way to deal with stress on the job is to ensure that everyone on the team is contributing. I would make sure we have dedicated people to man the registers while other individuals are busy preparing the drinks, prioritizing when needed to ensure customers get their orders in a timely manner.

One time at a previous café, someone unexpectedly did not show up to work. We all worked even harder to ensure the customers were satisfied for rush hour. Afterward, I made sure to thank everyone personally and tell them how appreciative I was of their efforts.

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